The CCG service process

Understand what is in place. Decide what could be improved.

CCG retrieves and reviews easement and service agreements, requests infrastructure and subscription data from providers, identifies risks and opportunities, presents a summary, and negotiates updated, balanced agreements with board authority.

HOA board and advisor discussing a construction route on a community site plan

Board-led from start to finish

Research, explanation, and board-authorized decisions.

CCG develops the facts, options, and proposed improvements for the board. The association controls the engagement and makes the final decision on every proposal.

Facts before leverage
One coordinated community strategy
Board authorization at each decision point

Retrieve and review easement and service agreements

CCG helps retrieve and review existing agreements, amendments, recorded easements, and relevant property records, including documents from a developer or prior board. The board does not need a complete file to begin.

Request infrastructure and subscription data from providers

CCG contacts applicable providers to request information about community infrastructure and subscription activity. Available data helps explain how the community is served and supports the review.

Identify risks, gaps and revenue opportunities

CCG evaluates restoration, construction, insurance, accountability, marketing, resident choice, infrastructure needs, and potential compensation. Existing rights, data availability, and applicable rules affect what can be improved.

Present a summary of the community’s telecom position

The board receives a plain-language explanation of what is known, what remains unresolved, and which options deserve consideration. The summary separates property access, marketing rights, and service arrangements.

Negotiate updated, balanced agreements with providers

With written board authority, CCG engages providers to pursue appropriate economic, operational, and contractual improvements. The board reviews the negotiated terms with its advisers and makes the final decision.

One coordinated CCG negotiation

Every affected HOA-controlled area belongs in the same strategy.

The association-wide agreement can establish consistent compensation, approved construction routes, repair and restoration standards, insurance, maintenance, escalation, marketing, renewal, assignment, termination, and enforcement across the community.

The complete HOA-controlled property is reviewedThe written CCG engagement defines the association-level scope, authority, and pay-for-performance terms.

Resident choice and future-provider options are addressedThe written CCG engagement defines the association-level scope, authority, and pay-for-performance terms.

The board retains the final decision on every proposalThe written CCG engagement defines the association-level scope, authority, and pay-for-performance terms.

Start with what is known today

Not sure whether an agreement exists? That is enough to begin.

At no cost to explore. No obligation to proceed.

Share what the board knows today. Under an agreed scope, CCG retrieves and reviews agreements, requests infrastructure and subscription data, explains the community’s position, and helps pursue appropriate improvements. A complete file or a provider approach is not required.

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