HOA board members reviewing telecom documents while provider crews work near the community entrance
Independent telecom representation / Association first

Your community.
Your rights.
A clearer way forward.

Understand the telecom agreements and property rights that shape your community. Let CCG handle the research, provider conversations, and complexity—so your board can make an informed decision.

Since 2004Independent representation4,000+properties represented1.3Munits nationwide$3.5Bin negotiations
Understanding Your Community’s Telecom AgreementsStart with the facts
The document question comes first

Your community may already have agreements the current board has never reviewed.

The Association may have inherited rights, obligations, equipment, construction practices, and provider relationships without a current board ever reviewing the documents behind them.

An agreement may already exist

The relevant records may include the Declaration or CC&Rs, recorded easements, plats, legacy agreements, amendments, permits, and service arrangements. Check county land records as well as association and management files.

Different permissions cover different property

A resident may authorize installation at a home, while private streets, gates, common areas, conduit, and equipment spaces can raise separate Association-level questions.

Unknown rights create avoidable risk

Without a clear document inventory, the board may not know which construction, restoration, insurance, marketing, compensation, renewal, and enforcement terms apply.

The board does not need every answer to begin.

“We do not know whether an agreement exists” is a legitimate starting point. CCG can help retrieve and review agreements and request provider data. The board does not need to finish the research before asking a question.

Five places the existing rights may come from
01

Legacy agreement

A prior board, developer, owner, or manager may have signed an access, marketing, bulk-service, or revenue agreement.

02

Recorded easement

A recorded instrument may grant defined rights over particular parcels, routes, facilities, or utility areas.

03

Permit or public authority

A franchise or permit may authorize work in a public area without resolving access to Association-controlled property.

04

Resident authorization

A service order may permit installation at a resident's premises without automatically resolving the provider's community-wide route.

05

No located agreement

The absence of a document in the board's files does not prove that no rights exist—but it is a reason to investigate.

Five terms worth understanding

Property access, marketing, and service are different rights.

One document may combine several arrangements. Read each provision by what it does—not just the agreement’s title.

05

Exclusive service / access

Does a clause prevent competing providers from serving the property?

Understand this term
01 / Explore the property questions

One community.
Different rights along the route.

A resident orders service. Does that authorize the entire route? Select an area to see why the documents and boundaries matter.

Educational illustration only. Ownership, recorded rights, governing documents, applicable law, and the work being performed must be reviewed for each community.

The route mattersIllustrative community · not a survey
CONCEPTUAL COMMUNITY BOUNDARYPUBLIC RIGHT-OF-WAYPRIVATE STREET
02 / Private streets & gates

Who controls the road beyond the entrance?

Private streets and gated entrances may raise separate access and construction questions. Ownership, existing agreements, and recorded rights must be confirmed before drawing conclusions.

Review: ownership records, governing documents, access agreements, and construction plans.

Understand access & ROE
Resident-levelService and installation at the homeAssociation-levelThe route across community property
How CCG supports the board

From existing agreements to an informed board decision.

01 / Discover

Start with what you know. We help find the rest.

An inherited agreement. A missing file. A crew at the gate. CCG helps retrieve existing agreements, easements, and relevant property records, and requests available infrastructure and subscription data from providers.

Your partYou share the starting point.

CCG’s partCCG helps establish the facts.

See the full scope
Less work for the board.
More clarity for the community.
The research and review behind these four stages
01

Retrieve and review easement and service agreements

CCG helps retrieve and review existing agreements, amendments, recorded easements, and relevant property records, including documents from a developer or prior board. The board does not need a complete file to begin.

02

Request infrastructure and subscription data from providers

CCG contacts applicable providers to request information about community infrastructure and subscription activity. Available data helps explain how the community is served and supports the review.

03

Identify risks, gaps and revenue opportunities

CCG evaluates restoration, construction, insurance, accountability, marketing, resident choice, infrastructure needs, and potential compensation. Existing rights, data availability, and applicable rules affect what can be improved.

04

Present a summary of the community’s telecom position

The board receives a plain-language explanation of what is known, what remains unresolved, and which options deserve consideration. The summary separates property access, marketing rights, and service arrangements.

05

Negotiate updated, balanced agreements with providers

With written board authority, CCG engages providers to pursue appropriate economic, operational, and contractual improvements. The board reviews the negotiated terms with its advisers and makes the final decision.

See what CCG looks for
Community board members reviewing a telecom property-access strategy
What CCG does

Experienced people.
On your side.

Telecom providers have experienced people protecting their interests. Your Association should have experienced telecom representation protecting yours.

Understand the agreements. Review the data. Consider the options.

CCG helps the Association move from “we do not know what is in place” to a documented telecom position. CCG does not sell provider services or accept compensation from broadband or telecommunications providers for this work.

  • Locate and review easement and service agreements, then request infrastructure and subscription data from providers.
  • Clarify and negotiate risks, gaps, and revenue opportunities; present a summary and negotiate updated, balanced terms with board authorization.
  • Support restoration, implementation, contract accountability, and appropriate community-wide escalation.
See exactly what CCG does
The people behind CCG

A national team built around the community's position.

CCG brings together former provider executives, telecom negotiators, in-house legal resources, account management, and community advocates under one board-authorized strategy.

Meet the complete CCG team
Christopher T. Merrell, Founder and President at Communications Consulting Group
Christopher T. MerrellFounder and President
Adam Tsakonas, VP of Business Development at Communications Consulting Group
Adam TsakonasVP of Business Development
Ashley Morse, In-House Counsel at Communications Consulting Group
Ashley MorseIn-House Counsel
Ryan McCarty, Corporate Counsel at Communications Consulting Group
Ryan McCartyCorporate Counsel
Jim Honiotes, Outsource Contract Negotiator at Communications Consulting Group
Jim HoniotesOutsource Contract Negotiator
Rochelle Spence, Business Manager at Communications Consulting Group
Rochelle SpenceBusiness Manager
Ken Crawford, Director of Portfolio Management at Communications Consulting Group
Ken CrawfordDirector of Portfolio Management
Kirsten Bowman, Account Manager at Communications Consulting Group
Kirsten BowmanAccount Manager
Julia Dunagan, Account Manager at Communications Consulting Group
Julia DunaganAccount Manager
Greg Zaniello, Director of Community Contracts at Communications Consulting Group
Greg ZanielloDirector of Community Contracts
Steven Levenherz, Liaison to Community Association Boards’ of Directors at Communications Consulting Group
Steven LevenherzLiaison to Community Association Boards’ of Directors
Michael Wasserman, Account Executive at Communications Consulting Group
Michael WassermanAccount Executive
Tom Horne, Senior Account Executive at Communications Consulting Group
Tom HorneSenior Account Executive
Ben Duncan, National Account Executive at Communications Consulting Group
Ben DuncanNational Account Executive
Scott Nordstrom, Consultant in Denver Office at Communications Consulting Group
Scott NordstromConsultant in Denver Office
Brandon W. Walker, Account Executive at Communications Consulting Group
Brandon W. WalkerAccount Executive
Jay Brady, Business Development Agent at Communications Consulting Group
Jay BradyBusiness Development Agent
Published client experience

What clients say about working with CCG.

These endorsements are published by Communications Consulting Group. Individual circumstances and results vary by property, provider, timing, and agreement.

Wally credits CCG's portfolio approach with creating $4.5 million in ancillary income across more than 180 properties.
Wally MorelandDirector, Yes! Communities
Craig reports that CCG's cable and telecom portfolio work produced hundreds of thousands of dollars in new revenue streams.
Craig KosterGeneral Counsel, UMH Properties, Inc.
Jennifer recommends CCG for wireless, cable, and telecom representation, citing the team's contract-value knowledge and reliable guidance.
Jennifer ChambleeTransactics
Published HOA case study

An older agreement.
A fresh look at the community’s position.

A 1,000-home community asked CCG to improve an older agreement.

The challenge

Understand and improve the terms of an existing agreement.

CCG’s involvement

Negotiate updated terms while preserving other providers on the property.

CCG reports that the negotiated agreement kept other providers on the property while improving the community's compensation.

Read CCG's case studies
Nearly $200Kupfront compensation
4×the previous revenue share
Close to $800Koverall compensation reported by CCG

Prior client results are illustrative only and do not guarantee a similar outcome. The availability and amount of compensation depend on the community's facts and negotiating position.

For your next board conversation

A little clarity.
A useful starting point.

Bring better questions to the table. CCG can help with the work that follows.

Download the 12-question board checklist Read the checklist online
Start here · 56 seconds
What are your community’s telecom rights worth?

Possible outcomes vary by property and existing rights. No outcome is guaranteed.

Different roles. A shared interest.

The right questions.
For your responsibility.

Start with the decisions your board needs to make.

You do not need to find every agreement first. CCG can help establish the facts and explain what deserves attention. Your board authorizes the strategy and retains the final decision.

  • What agreements and recorded rights already exist?
  • What protections and obligations affect the whole community?
  • What options should we consider before approving terms?
Explore questions for your role
The Association stays in control

Clear advice. Board-approved decisions. Resident choice protected.

Board control

The Association reviews the facts, authorizes the strategy, and makes the final decision on every proposal.

Resident choice

Access and marketing rights can be addressed without requiring residents to purchase or switch service.

Clear engagement terms

CCG's authority, responsibilities, compensation, and scope are documented in a separate written agreement.

CCG describes its standard structure as no upfront cost and 100% pay for performance. CCG is paid only if improvements are secured. Exact scope, fee calculation, authority, and terms are stated in a separate written engagement agreement. No outcome is guaranteed.

Start with what is known today

Not sure whether an agreement exists? That is enough to begin.

At no cost to explore. No obligation to proceed.

Share what the board knows today. Under an agreed scope, CCG retrieves and reviews agreements, requests infrastructure and subscription data, explains the community’s position, and helps pursue appropriate improvements. A complete file or a provider approach is not required.